At ESE Direct, we pride ourselves on offering the best service possible. In the unlikely event of you needing to raise a complaint, we would ask that you first of all contact our customer service team by telephone on 0800 161 3437 or by email to customerservice@esedirect.co.uk.

All complaints are thoroughly investigated and corrective action is taken wherever possible. If you feel that your complaint was not resolved to your satisfaction, then you can contact our directors by email on directors@esedirect.co.uk they will then review your issue and personally reply to you.