Returns Policy

Our policy on privacy of Your data

To enable an efficient order transaction to take place, the provision of your name, addresses and other relevant details are required.

At all times the security and integrity of your personal / business information is of the utmost importance to us and we are registered with the ICO (data protection service) - Z8998414

We use the latest EV SSL security certification for online transactions and to ensure your payment information is secure the widely used SagePay payment processing system is our preferred choice (although we also offer Paypal etc).

We have the latest hardware firewalls in front of our super fast web servers, our internal office servers are fully protected and monitored, our offices have HD CCTV inside and out and a linked Security alarm system. In fact we believe we have implemented some of the most extensive security measures possible to ensure all your personal data (and our own) is stored and used securely.

Our primary trading names are ESE Direct - ESE Projects - ESE Cloakrooms

You can rest assured that any personal information you provide us will remain secure and confidential.
If you are in any doubt please contact us.

ESE Direct Ltd, Wensum Works, 150 Northumberland Street, Norwich, Norfolk, NR2 4EE
Company Reg No: 1279230 - UK VAT No: 287 8262 10
Phone number: 0808 250 0780

Secured by sage pay, we accept VISA, Mastercard, Maestro, Paypal or payment via Proforma

*FREE UK mainland delivery on all orders above £45 Ex. VAT
(Excluding postcodes HS, KW, ZE, IV, AB, DD, PH, PA, GY, JE, IM, BT, Isle of Anglesey, Isle of Wight and Eire).

Eastern Storage Equipment Ltd was established in 1975 in Norwich, Norfolk, UK and was rebranded to ESE Direct in 2013.

All content, images and graphics, unless acknowledged separately, on this site are © copyright and may not be copied, modified or distributed in any form or via any medium without written consent of ESE Direct Ltd. E&OE.

© ESE Direct Ltd. / Eastern Storage Equipment Ltd. 2005 - 2018. All Rights Reserved. Calls may be recorded for quality and training purposes.